Refund policy
Returns and refunds
Please contact us using the Contact Us form if you receive an item that is different from what you ordered, damaged during shipping, or defective.
We will contact you and, after confirming the condition of the item, replace it or refund the money (bank transfer fee to be borne by us).
Please contact us within 7 days of receipt of the wrong item or damage to the item.
Refund methods for credit card payments will be in accordance with the credit card company.
Return policy
We accept returns only if the product is defective.
Please contact us by e-mail within 7 days of receipt of the merchandise, stating the reason for the defect.
Return shipping charges
Customers are responsible for shipping charges for returns due to their own reasons. If the item is defective, we will bear the shipping cost.
Please contact us using the Contact Us form if you receive an item that is different from what you ordered, damaged during shipping, or defective.
We will contact you and, after confirming the condition of the item, replace it or refund the money (bank transfer fee to be borne by us).
Please contact us within 7 days of receipt of the wrong item or damage to the item.
Refund methods for credit card payments will be in accordance with the credit card company.
Return policy
We accept returns only if the product is defective.
Please contact us by e-mail within 7 days of receipt of the merchandise, stating the reason for the defect.
Return shipping charges
Customers are responsible for shipping charges for returns due to their own reasons. If the item is defective, we will bear the shipping cost.