Shipping policy

Shipping & Delivery

Free shipping is available for both domestic and international shipments. Japan Post will make shipping for International, and Kuroneko Yamato will make for domestic Japanese area. 

We aim to have items posted within 4 days of placing your order. Domestic shipping usually takes 1-2 business days
Delivery time. International shipping takes typically 5-14 business days, depending on your location.

*We cannot be held responsible for any import duties / custom charges. 

Other Questions or Requests
If you have any questions or requests regarding our products or shipping, please contact us to chili@utopiatrade.co.jp.